FAQ – We answer you!
What is your return policy?
Our goal is for you to be 100% satisfied. If anything goes wrong, write to us and we'll do everything we can to make it right for you.
Are purchases final sales?
Some items are non-returnable (this is clearly stated before purchase). But in any case, if you have any doubts, contact us!
When will I receive my order?
We pack and ship as soon as possible. Once shipped, you will receive an email with tracking information. Delivery times vary depending on your region.
Where are your products manufactured?
Our products are carefully designed in collaboration with several partners selected for their expertise and production ethics. Some are manufactured locally, while others are manufactured in specialized workshops abroad.
How much does delivery cost?
Shipping costs are calculated based on your region and the items in your cart. You'll always see the exact price before confirming your order.